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Client Relationship Management |
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(See also strategic client research experience) - Crown Health Funding Authority
- investigating options for simple client relationship management solution - 5 days. - AJ Park
- research into practices around direct filing of trademark applications - 2 days. - Computerland
- one-day training workshop on relationship management for 14 service delivery managers. - University of Auckland - Executive Programmes
- workshop on strategic client management, for a university law firm client - 1/2 day. - MSI (IT solutions company)
- developing strategies to successfully sell major customer relationship management consulting services to Telecom - 3 days. - The Correspondence School
- applications of corporate relationship management frameworks to particular stakeholder relationship issues - 2 days. - d-cypha (Electricity sector)
- developed a framework and high level content for a set of marketing collateral - 4 days. - KPMG Singapore and Malaysia
- co-delivered workshops for KPMG partners and directors focusing on strategic clients. - Various KPMG associate offices (NZ)
- four one-day workshops on professional services marketing and selling. - AVS Services (Media services)
- opportunity management and strategies for a major business opportunity. - KPMG Wellington (internal project)
- project managed the KPMG Wellington client management programme, including strategic client interview projects, and rolling out methodologies for opportunity planning and client relationship planning.
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