Bob Cavanagh

Independent research, analysis and advice on key client relationships.

Although Bob no longer provides this service the experience has been a valuable source of insight for senior level coaching engagements.

Over more than 10 years he had significant experience conducting one-to-one interviews with people who were his clients' key clients - usually directors, executives and senior managers of major NZ organisations.  Reports from this work provided comprehensive analysis and recommendations about expectations and perceptions of performance, relationship strategies and insights which in some cases initiatied major turn around in key relationships

The success of these engagements came from:

• Skilful interviewing and perceptive listening
• Sound business understanding
• In-depth knowledge of strategic relationship management
• Openness of clients' feedback because of his independence

"Bob always adds value because of his thoughtful and discreet approach" - Gavin Cormack, former Chairman Beca

"Great report - very insightful - NOW I understand how to work the relationship with John [name changed]!!" - Susan Vize, senior account manager, Hewlett Packard.